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October, 30th, 2018 at 12:36 am

Motivation is a key topic to me both professionally and personally. Whenever I find myself lacking in motivation I ask myself why. Because I’m an avid journaler, I can look back and see patterns in…

September, 26th, 2018 at 2:24 pm

One critical, but invisible line on the P&L doesn’t have a specific GL code. But it’s there, costing businesses millions every year. It’s turnover! And what causes turnover? The obvious things–the employee is overworked and underpaid….

August, 30th, 2018 at 1:12 am

Years ago, I was a chain restaurant executive working with the GM of one of our 16 locations. We were discussing why his COGS were consistently higher than other units. Although his store was very…